{"id":349,"date":"2026-02-12T20:52:17","date_gmt":"2026-02-12T20:52:17","guid":{"rendered":"https:\/\/deborahlynnehairextensionsystems.co.uk\/?page_id=349"},"modified":"2026-02-12T20:57:03","modified_gmt":"2026-02-12T20:57:03","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/deborahlynnehairextensionsystems.co.uk\/?page_id=349","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"349\" class=\"elementor elementor-349\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a01c2a e-flex e-con-boxed e-con e-parent\" data-id=\"3a01c2a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d8f512 elementor-widget elementor-widget-text-editor\" data-id=\"5d8f512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Privacy notice<\/b><\/h2><p><span style=\"font-weight: 400;\">This privacy notice tells you what to expect us to do with your personal information.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#contact\"><span style=\"font-weight: 400;\">Contact details<\/span><\/a><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#collect\"><span style=\"font-weight: 400;\">What information we collect, use, and why<\/span><\/a><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#lawful\"><span style=\"font-weight: 400;\">Lawful bases and data protection rights<\/span><\/a><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#infofrom\"><span style=\"font-weight: 400;\">Where we get personal information from<\/span><\/a><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#retention\"><span style=\"font-weight: 400;\">How long we keep information<\/span><\/a><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#share\"><span style=\"font-weight: 400;\">Who we share information with<\/span><\/a><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/privacy-notice-generator-for-customers-or-suppliers\/general-business-including-retail-and-manufacture\/generated-privacy-notice-general-business\/#complain\"><span style=\"font-weight: 400;\">How to complain<\/span><\/a><\/li><\/ul><p><b>Contact details<\/b><\/p><p><b>Telephone<\/b><\/p><p><span style=\"font-weight: 400;\">07725312327<\/span><\/p><p><b>Email<\/b><\/p><p><span style=\"font-weight: 400;\">dharrop2000@gmail.com<\/span><\/p><p><b>What information we collect, use, and why<\/b><\/p><p><span style=\"font-weight: 400;\">We collect or use the following information to\u00a0<\/span><b>provide services and goods, including delivery<\/b><span style=\"font-weight: 400;\">:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Names and contact details<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Addresses<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Purchase or account history<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment details (including card or bank information for transfers and direct debits)<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information relating to loyalty programmes<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website user information (including user journeys and cookie tracking)<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Photographs or video recordings<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information relating to compliments or complaints<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medical or allergy information (for treatment\/services\/fittings suitability)<\/span><\/li><\/ul><p><b>Lawful bases and data protection rights<\/b><\/p><p><span style=\"font-weight: 400;\">Under UK data protection law, we must have a \u201clawful basis\u201d for collecting and using your personal information. There is a list of possible\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/getting-started-with-gdpr\/data-protection-principles-definitions-and-key-terms\/#lawfulbasis\"><span style=\"font-weight: 400;\">lawful bases<\/span><\/a><span style=\"font-weight: 400;\">\u00a0in the UK GDPR. You can find out more about lawful bases on the ICO\u2019s website.<\/span><\/p><p><span style=\"font-weight: 400;\">Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO\u2019s website:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right of access<\/b><span style=\"font-weight: 400;\">\u00a0&#8211; You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#roa\"><span style=\"font-weight: 400;\">Read more about the right of access<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right to rectification<\/b><span style=\"font-weight: 400;\">\u00a0&#8211; You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtr\"><span style=\"font-weight: 400;\">Read more about the right to rectification<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right to erasure<\/b><span style=\"font-weight: 400;\">\u00a0&#8211; You have the right to ask us to delete your personal information.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rte\"><span style=\"font-weight: 400;\">Read more about the right to erasure<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right to restriction of processing<\/b><span style=\"font-weight: 400;\">\u00a0&#8211; You have the right to ask us to limit how we can use your personal information.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtrop\"><span style=\"font-weight: 400;\">Read more about the right to restriction of processing<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right to object to processing<\/b><span style=\"font-weight: 400;\">\u00a0&#8211; You have the right to object to the processing of your personal data.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rto\"><span style=\"font-weight: 400;\">Read more about the right to object to processing<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right to data portability<\/b><span style=\"font-weight: 400;\">\u00a0&#8211; You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtdp\"><span style=\"font-weight: 400;\">Read more about the right to data portability<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your right to withdraw consent<\/b><span style=\"font-weight: 400;\">\u00a0\u2013 When we use consent as our lawful basis you have the right to withdraw your consent at any time.\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/for-organisations\/advice-for-small-organisations\/privacy-notices-and-cookies\/create-your-own-privacy-notice\/your-data-protection-rights\/#rtwc\"><span style=\"font-weight: 400;\">Read more about the right to withdraw consent<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If you make a request, we must respond to you without undue delay and in any event within one month.<\/span><\/p><p><span style=\"font-weight: 400;\">To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/span><\/p><p><b>Our lawful bases for the collection and use of your data<\/b><\/p><p><span style=\"font-weight: 400;\">Our lawful bases for collecting or using personal information to\u00a0<\/span><b>provide services and goods<\/b><span style=\"font-weight: 400;\">\u00a0are:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consent &#8211; we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contract \u2013 we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legal obligation \u2013 we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legitimate interests \u2013 we\u2019re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:<\/span><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><br \/><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Appointment reminders<\/b><span style=\"font-weight: 400;\">: Using a client\\&#8217;s phone number or email address to send automated appointment reminders or confirmations, and other essential service communications that client\\&#8217;s would reasonably expect.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Safety and Health records<\/b><span style=\"font-weight: 400;\">: Storing data regarding previous chemical services and allergy test results to ensure safe, consistent service and prevent allergic reactions.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Direct Marketing to Existing Clients<\/b><span style=\"font-weight: 400;\">: Sending Newsletters, special offers, or birthday treats to current clients via post, telephone or email. Client\\&#8217;s will be able to opt out of this form of marketing.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Record Keeping for Business Continuity<\/b><span style=\"font-weight: 400;\">: Maintaining records for a client\\&#8217;s hair history, preferences, products used, hair extension service carried out, and styling notes to ensure a consistent, high-quality service.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Fraud Prevention and Security<\/b><span style=\"font-weight: 400;\">: Using personal data to prevent fraud (for example, verifying booking information) or to ensure the security of IT systems.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Internal Administration<\/b><span style=\"font-weight: 400;\">: Using data to analyse the popularity of services or manage bookings.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Important notes for Compliance<\/b><span style=\"font-weight: 400;\">: Data minimisation: We will only collect the minimum data necessary for the service. Any health data collected will not be used marketing purposes.<\/span><\/li><\/ul><\/li><\/ul><p><span style=\"font-weight: 400;\">For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.<\/span><\/p><p><b>Where we get personal information from<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Directly from you<\/span><\/li><\/ul><p><b>How long we keep information<\/b><\/p><p><b>RETENTION SCHEDULE:<\/b><\/p><p><b>Client General Records<\/b><span style=\"font-weight: 400;\"> \u2013 Securely deleted 12 months \u2013 2 years after last visit.<\/span><\/p><p><b>Client Health\/Technical Records<\/b><span style=\"font-weight: 400;\"> \u2013 Securely deleted\/destroyed \u2013 4 years \u2013 7 years<\/span><\/p><p><b>Financial Records<\/b><span style=\"font-weight: 400;\"> \u2013 Archived then destroyed \u2013 6 years (minimum) following the end of the tax year.<\/span><\/p><p><b>Marketing Data<\/b><span style=\"font-weight: 400;\"> \u2013 Deleted immediately \u2013 Until consent is withdrawn or 2 years after last visit.<\/span><\/p><p><span style=\"font-weight: 400;\">Your personal data is stored securely and only accessible to authorised staff.<\/span><\/p><p><span style=\"font-weight: 400;\">We take reasonable measures to prevent unauthorised access, loss, or misuse of your data.<\/span><\/p><p><span style=\"font-weight: 400;\">For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.<\/span><\/p><p><b>Who we share information with<\/b><\/p><p><b>Data processors<\/b><\/p><p><b>Booksy<\/b><\/p><p><span style=\"font-weight: 400;\">This data processor does the following activities for us: Appointment scheduling platform. Also, acting as a payment processor providing integrated payment solutions by Stripe.<\/span><\/p><p><b>Meta<\/b><\/p><p><span style=\"font-weight: 400;\">This data processor does the following activities for us: Facebook and Instagram provide a platform for posting photographs and videos taken of clients during hairdressing and hair extension services, and they will hold that data.<\/span><\/p><p><b>Others we share personal information with<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Publicly on our website, social media or other marketing and information media<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">We may disclose information if required by law.<\/span><\/li><\/ul><p><b>How to complain<\/b><\/p><p><span style=\"font-weight: 400;\">If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.<\/span><\/p><p><span style=\"font-weight: 400;\">If you remain unhappy with how we\u2019ve used your data after raising a complaint with us, you can also complain to the ICO.<\/span><\/p><p><span style=\"font-weight: 400;\">The ICO\u2019s address:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Information Commissioner\u2019s Office<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Wycliffe House<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Water Lane<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Wilmslow<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Cheshire<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">SK9 5AF<\/span><\/p><p><span style=\"font-weight: 400;\">Helpline number: 0303 123 1113<\/span><\/p><p><span style=\"font-weight: 400;\">Website:\u00a0<\/span><a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\"><span style=\"font-weight: 400;\">https:\/\/www.ico.org.uk\/make-a-complaint<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy notice This privacy notice tells you what to expect us to do with your personal information. Contact details What information we collect, use, and why Lawful bases and data protection rights Where we get personal information from How long we keep information Who we share information with How to complain Contact details Telephone 07725312327 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-349","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=349"}],"version-history":[{"count":4,"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/349\/revisions"}],"predecessor-version":[{"id":357,"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/349\/revisions\/357"}],"wp:attachment":[{"href":"https:\/\/deborahlynnehairextensionsystems.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}